Okay, so you wanna train your users on, like, basic IT stuff right there, in person, like, on-site. That's a good idea! (Seriously, it's way better than just emailing them a PDF that nobody reads.)
Think about it: most people, even if they use computers all day, don't really understand how they work. They know what buttons to push to make things happen, but the underlying logic? Forget about it. And that's okay! But it does mean they're vulnerable to, like, phishing scams, or accidentally deleting important files, or just generally being inefficient because they don't know keyboard shortcuts.
So, how do you actually do it? First, you gotta figure out what they need to know. Don't just assume everyone's clueless about everything. Maybe some people are already pretty tech-savvy. A quick survey, or even just casually chatting with people, can give you a good idea of where the gaps are. (Maybe everyone struggles with Excel formulas? Maybe nobody knows how to back up their data!)
Then, you gotta make it interesting. Nobody wants to sit through a boring lecture on the finer points of password security. (Yawn!) Use real-world examples! Make it relevant to their jobs! And for goodness sake, keep it hands-on.
How to Train Users on Basic IT Skills On-Site - managed service new york
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Speaking of questions, make it a safe space to ask them! No shaming! managed service new york No "duh, that's obvious" responses! Remember, these people are trying to learn. Be patient, be encouraging, and break things down into simple steps. (Like, really simple. Assume they know nothing. It's better to start too basic than to jump in too deep.)
Oh, and don't forget the snacks! Food always makes learning more fun. And maybe some little prizes for people who participate!
Finally, follow up after the training. Send out a quick survey to see what people thought. managed it security services provider Ask if they have any lingering questions.
How to Train Users on Basic IT Skills On-Site - managed services new york city
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Training users on basic IT skills is an investment. It takes time and effort, but it's worth it. managed services new york city It makes your employees more productive, more secure, and less likely to accidentally break something important!